Don’t wait until it’s too late! This video shows how to check your BLACKRAPID camera strap and hardware for signs of normal wear and tear, to determine whether it may be time for an upgrade.
So, I have been happy with my strap until today. I was walking and all of a sudden my camera was on the ground. I broke the lens. I check this strap routinely but today the pivot point broke. So sad. I am not sure I would get another strap like this. Now I am out of the strap and my lens. This happens but I thought I should let you know.
We are very sorry to read about your camera incident. Please send an email+photos of your strap to our Team at [email protected], as they can best assist you with this there. Thank you, BLACKRAPID Team
Janet Arnold
So, I have been happy with my strap until today. I was walking and all of a sudden my camera was on the ground. I broke the lens. I check this strap routinely but today the pivot point broke. So sad. I am not sure I would get another strap like this. Now I am out of the strap and my lens. This happens but I thought I should let you know.
Customer Relations
Hello Janet,
We are very sorry to read about your camera incident. Please send an email+photos of your strap to our Team at [email protected], as they can best assist you with this there. Thank you, BLACKRAPID Team